On Onboarding.
Do I need to register (with user-id / password) on Salt-trading.com?
Anyone can browse all listings without registering. However, to unlock the platform’s features and information source, free registration is advised.
I already registered but I am able to use the platform yet?
Salt-Trading.com manually validates each registration before admitting new users to the platform. This process may take a few hours, and you will receive an email once you are approved.
I did not receive a confirmation mail after my registration?
If you haven’t received the confirmation email in your spam folder, please contact us through the contact form.
What verifications is Salt-trading.com performing in order to keep the B2B platform trustworthy?
See the overview of verifications below.
Is access to Salt-trading.com restricted to a geographical area, continent or country?
There is no limitation; we allow registrations from around the globe.
On Pricing.
How much will I be charged for using Salt-trading.com?
Basic use of the platform is free of charge. To unlock more features and start exchanging information, 2 different subscriptions are offered. For detailed pricing information, please refer to pricing information.
On Listings.
Will I be charged for posting a listing on Salt-trading.com?
Posting a listing is not available to free users, it requires a paying subscription.
My listing is not visible on the marketplace?
Every listing is manually verified before being posted, which might take up to a few hours. See the overview of validations above.
Can I modify or remove a listing?
Yes, users can easily modify and remove their listings at any time.
Can I create a listing in different currencies?
Yes, listings can be posted in the following currencies: USD, AUD, CAD, GBP, BRL and EUR.
On Payments.
Do I have the choice between different payment providers?
Payments of monthly subscription fees are handled by Stripe, salt-trading’s payment provider of choice.
On Security.
Is your website secure?
Salt-Trading.com uses HTTPS protocol and certificates to protect information from being viewed by unauthorized parties. It guards against man-in-the-middle attacks and ensures bidirectional encryption of communications, safeguarding privacy and data integrity.
Does Salt-trading.com keep my password secure?
Yes, we take security very seriously, and passwords are securely stored using bcrypt password hashing, making it extremely difficult to retrieve the original password.
What personal data is shared with other members of the marketplace?
We do not share any personal data. Other members can only view your chosen alias and communicate through our built-in messaging feature. Your email address remains invisible to other users.
Are marketplace transactions secure and PCI-compliant?
Salt-Trading.com prioritizes security and follows best practices to ensure your marketplace data is safe. We do not store or process credit card information. All credit card transactions are handled by Stripe, a fully PCI-compliant and trusted payment processor.